This page explains how to reach the team behind the LeoVegas Ireland guide. We publish independent information about the online casino, mobile app, bonuses, payments and responsible gambling for Irish audiences. If you have a question about our content, spotted an error or want to share feedback, the details below will help you get a useful reply.
Please note that we are not LeoVegas customer service. We cannot access your casino account, process deposits or withdrawals, activate promotions, reset login credentials or change verification status. For account-specific issues, use the official support channels on the LeoVegas platform itself, including the Help Centre and live chat where available.
Email Support for This Guide
The primary way to contact us is by email at [email protected]. We monitor this inbox for messages related to our website: factual corrections, broken links, accessibility concerns, privacy requests and general questions about the information we publish about LeoVegas Ireland.
When writing, use a clear subject line that describes your topic — for example, "Correction on bonus page" or "Privacy data request". Include enough context for us to understand the issue without a long back-and-forth. We aim to reply to genuine enquiries within a reasonable timeframe, though response times may vary during busy periods.
Do not send passwords, full payment card numbers or copies of identity documents unless we explicitly request them for a verified privacy matter. Keeping sensitive data out of email protects you as well as us.
What to Include in Your Message
A helpful enquiry usually contains three elements: the page URL you are asking about, a short description of the problem or question, and any relevant screenshots or error messages if something is not displaying correctly. If you are reporting outdated information, mention what you believe has changed and, if possible, where you saw the updated detail.
For privacy-related requests under GDPR — such as access, correction or deletion of data we hold — state the right you wish to exercise and provide an email address we can use to confirm your identity. We will guide you through any additional steps required by law.
We cannot provide personalised gambling advice, tips on specific games or guarantees about promotional outcomes. Our role is informational, not advisory in a gaming sense. We also cannot intervene in disputes between you and the operator regarding bonuses, withdrawals or account closures.
Common Topics and Where to Go
Guide content questions — definitions, feature explanations, responsible gambling resources: contact us at [email protected].
LeoVegas login or password reset — use the official password recovery function on the operator's site. We have no access to user accounts and cannot unlock profiles on your behalf.
Deposits, withdrawals or payment failures — contact LeoVegas support with your transaction reference. Our guide describes general payment methods but does not process funds.
Bonus activation or promotion disputes — refer to the operator's Bonus Terms for the specific offer. Eligibility rules, wagering requirements and expiry dates are set by LeoVegas, not by this website.
Self-exclusion or problem gambling support — see our responsible gambling page for Irish helplines and organisations. Platform-level exclusion tools are managed through your LeoVegas account settings.
Official Operator Support
LeoVegas offers customer support through its official website and mobile app, including live chat and help articles for account matters, verification and technical problems. Content questions about this guide come to us; account activity, gameplay issues and payment processing go directly to LeoVegas.
Privacy and Data Protection Enquiries
How we collect and use data on this site is described in our privacy policy. For cookie behaviour, analytics or GDPR rights linked to visits on leo-vegas-ie.com, email [email protected] with "Privacy" in the subject line.
We take data protection seriously and will respond to valid requests within the timeframes required by applicable law. If you are contacting us about data held by LeoVegas on their platform, you will need to reach their data protection team separately through official channels.
Thank you for reading responsibly. Online casino gaming is restricted to adults aged 18+ in Ireland.